PRIVACY & COOKIE POLICY

This privacy and cookie policy was last updated on 17th May 2018.
This privacy policy is for this website www.hudsonshutters.co.uk and served by Hudson Blinds & Shutters and governs the privacy of its users who choose to use it. We adhere to all data protection regulations. The data controller is Hudson Blinds & Shutters, company number 10587747, with a registered office of Unit 51, Tong Park, Otley Road, Baildon, West Yorkshire, BD17 7QD. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

THE WEBSITE

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

PERSONAL INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following personal information about you:

• information that you provide to us in your dealings with us. This includes
• information provided by you when you create an account with us in order to be able to purchase products displayed on our site, in accordance with our Terms and Conditions;
• we may also ask you for information when you request further information from us, or when you report a problem with our site;
• if you contact us, we may keep a record of that correspondence;

details of orders placed on our website and for the fulfilment of your orders ;

• details we receive from credit reference and fraud detection agencies;
• details of your visits to our site including, but not limited to, traffic data, location data and the resources that you access

We may hold personal information that you provide to us (such as on a registration form) or that we may obtain from another source (such as our suppliers, marketing organisations or credit reference agencies). This information may include your name, address, date of birth, gender, telephone numbers, email address, bank and credit/debit card information, occupation and employment data and details of how you use our products and general information about the way you pay and manage your account.

HOW WE USE THIS INFORMATION

We use and store your personal information to communicate with you and for the purposes of processing and fulfilling your order.

On the website we also store your information when you register so that you can log into the website to see the status of your order as well as previous orders. You can also view and edit this information so that you can have a faster and improved experience as you go through checkout.

If you have signed up for our emails we will use your email address to contact you with our regular newsletters. We may also use your personal information and previous shopping patterns to make our email communication more relevant for you.

We may also contact you by telephone to follow up on any request you make for free samples, and also to gather feedback on the service levels we’re giving you to make sure we’re constantly improving.

COOKIES & HOW WE USE THEM

Cookies are small files, typically containing letters and numbers, that are downloaded on to your computer, smart phone or tablet device by websites that you visit. They do not contain any personal information such as name, address or credit card information. The only use your online browsing behaviour to make websites work more efficiently and give you a better experience. We use cookies to keep track of what you have in your basket, and also to remember you when you return to our website.

We also use cookies from Google Analytics to see which pages you visit, and how you interact with our website. We may also use this data within our online marketing activities to display advertising on other websites based on what you’ve viewed on our website.

You can choose to disable cookies within the settings of your internet browser, however should you do this you may encounter issues when browsing our website and be unable to place an order.

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